Fire Alarm Maintenance Contracts in Milton Keynes
There’s only so much value in a maintenance contract. Ensure it is covering all of the following.
Inspection Frequency and Visit Schedule
Although the number of annual visits and scope of works for each visit will vary from premises to premises, the typical commercial premise would expect two annual visits to its fire alarm system in order to comply with the fire alarm maintenance section of BS 5839.
Call-Out Response Times
Check the contract specifies a response time to faults reported by your staff, and look for a guaranteed response within a number of hours (e.g. within 4 hours, within 8 hours) rather than words such as “prompt” and “effortless”.
Remedial Work and False Alarm Management
Also, the contract must clearly explain how follow-up repairs are dealt with and whether they are included in the contract or charged separately. In addition, it must clearly explain how repeated false alarms are investigated and how they are subsequently reduced.
Documentation After Each Visit
Each inspection should result in a written service report that includes a certificate for each inspection. These documents should be kept by the responsible person, as evidence that the system has been inspected and that the system is compliant with the terms of the fire risk assessment.
Contractor Accreditation
Check whether the contractor has a third party certification (e.g. BAFE SP203-1).
Multi-Site Coverage
Businesses with multiple premises in Milton Keynes need to check if the contractor can provide support at all of their sites under a single contract. Fire alarms Milton Keynes is covered in more detail at https://isefireproducts.co.uk/fire-alarm-systems/milton-keynes/.
A contract that answers all of these points and in more detail is a contract worth signing.